This applies to any online or in-person transactions defined by the retailer as ‘gambling’. Once you reach your monthly limit, no further gambling transactions will be approved. Once you reach your limit, any more attempts to make gambling transactions with your debit card, will be blocked.

You can set a monthly gambling limit on your debit card as a way for you to control how much you are spending on gambling. If you would prefer not to speak to someone directly, you can use the secure messaging or webchat facilities in our Mobile Banking app and website. Not all Telephone Banking services are available 24 hours a day, seven days a week. Lines are open 8am – 8pm, seven days a week. We will go through all of the options to help you. If you think you need some help, visit us in branch or call us on 03. Representative access – if you prefer, you can nominate someone you trust to manage your finances.Stop limit increases – we can stop automatic limit increases on your credit card account to limit access to additional funds.Set up a bills only account – this will give you confidence to know that you have funds set aside to cover your priority bills.

Switch to an ATM only card – this can help with your gambling if you use your card but you’ll only be able to use it for cash withdrawals.

It may not feel easy to talk about gambling but we can offer confidential support and a range of tools that might make things easier for you.

Bank account for gambling company